Privacy Policy

CoSend Limited (“CoSend”) is committed to protecting and respecting your privacy.

SCOPE OF POLICY

This policy (together with our Terms and Conditions) applies to your use of the CoSend Services (“Services”) accessed through our website, cosend.com, (“Website”).

This policy sets out the basis on which the personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of applicable data protection laws (including the Data Protection Act and EU General Data Protection Regulation 2016/679 – “GDPR”) (“Data Protection Laws”), the data controller is CoSend Limited We are registered in England and Wales under company number 13384029 and have our registered office at 1a Manor Business Park, Grants Hill Way, Woodford Halse, Daventry, UK, NN11 3UB

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

• Information you give us (Submitted Information): you may give us information about you by registering for the Services via the Website, or by corresponding with us (for example, by e-mail).

• Information we collect about you and your device: Each time you use the Services we automatically collect the following information:
  • Technical information, including the type of mobile device you use, a unique device identifier (for example, your Device’s IMEI number, the MAC address of the Device’s wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use and time zone setting. (Device Information);
  • Details of your use of the Services including, but not limited to, traffic data and location data, (Log Information).
• If you contact us, we may keep a record of that correspondence.

• Uses made of the information: We use information held about you in the following ways:
• Submitted Information: We use Submitted information to provide the Services and when you have provided the appropriate consent, to market our services to you.
• We will use Device Information and Log Information for our understanding of how you use the Services, to ensure that it is optimised for your use.

Why we collect your personal data

Your personal data is collected primarily so that you can effectively use the Services.  In using the Website and Services you will be asked to provide your explicit consent to the use your personal data to provide you with marketing information.

Disclosure of your information

We do not disclose any of your personal data to any other third party.

Where we store your personal data

The data that we collect from you is stored at a destination within the UK. It is processed by staff operating inside the UK. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password that enables you to access the Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We may collect and store personal data on your Device using application data caches and browser web storage (including HTML 5) and other technology.

Your rights

In accordance with applicable Data Protection Laws, you have the right to access your personal data, the right to rectification, a right to restrict our processing activities of your data and a right of erasure.

You have the right to ask us not to process your personal data for any marketing purposes. You will be required to provide your consent to the processing of your Submitted Information by checking certain boxes on the Website. You can contact us at for further information.

The Website and Services may, from time to time, contain links to and from the websites of our partner networks, third party employers, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

Access to information

The applicable Data Protection Laws give you the right to access information held about you. Your right of access can be exercised in accordance with such Data Protection Laws. You will not have to pay a fee to access your personal data (or exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

You can exercise the right at any time by contacting us at support@cosend.com.

Changes to privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or when you next start the Services including where we are required to obtain either revised or additional consent from you with regards to the collection, transfer and processing of your personal data. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the Services.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@cosend.com.